Guest Services

Guest Services

Once your accommodation is booked, you will be invited to add other ski holiday services. Depending which resort you are visiting, these can include airport transfers, lift passes, ski hire, ski school, lessons, guiding and excursions. Our expert team is here to provide advice and information about the services you would like to book, and ensure everything works seamlessly. You will be able to manage all services together via your online booking portal, and will receive a single holiday itinerary with all the details you need for travel.

Niseko Guest Services

Holiday services that work like clockwork, Niseko offers the highest quality resort services for your stay.

Options Include
  • Coach transfers from Sapporo Airport to your Accommodation
  • Private Transfers Offering the Ultimate Comfort and Convenience
  • Niseko United Lift Passes, Delivered to your Accommodation
  • Premium Ski Hire with Unbeatable Service
  • Private Lessons and Guiding, On or Off Piste
  • Ski School and Group Lessons

Hakuba Guest Services

Hakuba resort services have evolved to meet the offerings of a world class ski resort with Epic passes and more.

Options Include
  • Coach Transfers from Tokyo to your Accommodation Door
  • Epic Passes waiting in your Accommodation
  • Ski Hire in Multiple Locations or Fitted in your Accommodation
  • Choice of Private or Group Ski Lessons
  • Snow Monkey and Nagano Jigokudani Day Trip
  • Nozawa Onsen Fire Festival Trip

Furano Guest Services

Furano brings an array of amenities serviced at the highest standard. Kids under 12 ski free – best deal for families!

Options Include
  • Coach Transfers from Sapporo Airport to Various Points in Furano
  • Private Charters from Sapporo Airport or City to the Doorsteps of your Accommodation
  • Advance Lift Pass Purchase to Skip the Queue
  • Kids Under 12 get Free Lift Passes!
  • Top-quality Equipment Rental
  • Choice of Private or Group Lessons from Top Ski Schools

Rusutsu Resort Services

Embracing Japanese hospitality, Rusutsu offers exceptional services for an unforgettable ski holiday.

Options Include
  • Coach Transfers from Sapporo Airport to Major Rusutsu Accommodations
  • Private Charters from Sapporo Airport or City for A Quick and Fuss-free Transfer
  • Advance Lift Pass Purchase for Quick Access to the Unrivalled Powder

Don’t miss out! Register your interest in 2024-25 now, and we will be in touch when bookings open.



It’s not too late to book for winter 2023-24, with discounts of up to 40% on accommodation in Niseko, Hakuba, Rusutsu and Furano!