V Residence

Great location and very helpful front desk staff. The onsite Onsen is perfect for relaxing after a days’ activities. However the room was dusty and the furniture a bit tired and the room lacked anywhere to dry damp ski gear - there is a dedicated boot room but this is…

Good breakfast, with lots of variety. Onsen was good with both outdoor and indoor. Good service from hotel staff to book shuttles and dinner reservations. Generally clean.

Helpful staff who explained all the facilities of the hotel available to us. Also like the service for making restaurant reservations as staff was able to accommodate to the different requests and changes

Handy location Fabulous ensen Excellent facilities

The hotel itself is very comfortable and welcoming, and its location so close to the bus stop that serves most ski resorts made is very convenient too. It was easy to spend time in a restaurant or the bar, as all were nice. The room itself was only average but…

1. Onsen onsite was very welcome. 2. Restaurants varied and close by. 3. Ski rental nearby.

Absolutely beautiful located hotel at the foot of Happo-One. With the shuttle bus stop right outside the hotel and directly next to some restaurants and rental shops, this place has it all. If you are looking for a comfortable place to stay at a reasonable price, look no further. The…

Service and facilities were all outstanding

The staff at the hotel were extremely helpful, there was a regular shuttle all around Hakuba which was amazing. The hotel itself was in a great location, but was a little over priced for the actual facilities in the room. Breakfast being included was great, however, and offered an amazing…

Room service needs improvement.

We really enjoyed our stay here. The big standout was the excellent service offered by all of the staff. They're genuinely friendly and offer great advice as to where to experience delicious Japanese dining. I left my hat in a restaurant in Hakuba and they picked it up for me…

-Good location to get to the ski slopes - decent size rooms - bus shuttle to resturants making it very convenient - recommendation to have an on-site convenient store that opens later so that guests can get snacks or drinks

Goodnciriendly atmosphere. Very helpful staff. Room decor a little tired but clean

hotel was wonderful, great location, and staff were first class

Staff very friendly and helpful, inhouse and adjoining restaurant were pleasant and accommodation as expected.

Fantastic service and facilities, will be back.

Lovely hotel and onsen . Very helpful staff and well located

Great hotel. Close to Happo-one. Gorgeous Onsen and fabulous buffet food. Shabu-shabu and Sukiyaki is also a must .

The hotel is excellent but the onsen area seems like the public bath, it is not exclusive for the hotel guests, many outsider can also use the onsen without payment, they just went into the onsen and use all the facilities so the onsen is full of ppl all the…

We are SO pleased we chose mominoki hotel. All the staff working there (front desk/ bar/ cleaners) were all so kind and helpful. The room was a perfect size and the bed was very comfortable (super important after a day on the slopes). Absolutely loved the onsen too. Would love…

Excellent Onsen. Reasonable rooms. The food offering has improved in the last few years. Unfortunately, in the same period, it has lost some of its Japanese service ethic and charm, with the Australian staff employed there (particularly behind the bar) more interested in socialising than providing service. Also lack of…

Great hotel, fantastic staff who could not do enough for you. A very convenient location and just really loved the happy hours and atmosphere at the property.

Beautiful location with easy walk to ski lift. Fantastic facilities and service. Can not fault our experience.

Great onsen

Amazing staff and facilities

Great hotel with an excellent onsen. Great service including a shuttle service to and fro restaurants in Hakuba.

Friendly, great breakfast, disco bus to take you out at night! Lovely onsen and comfortable rooms