Cookie Policy

Last updated: March 2026

This Cookie Policy explains how Japan Ski Experience Limited (“Japan Ski Experience”, “we”, “us”, “our”) uses cookies and similar technologies on our website.

Cookies help us operate our website, support the booking process, analyse how visitors use the site, and measure the effectiveness of marketing campaigns. This policy explains what cookies are, which types we use, and how you can control them.

 

1. Who We Are

Japan Ski Experience Limited
Company No: 08015157
Manor Farm Barn
Blackford
Yeovil
BA22 7EE
United Kingdom

If you have any questions about this Cookie Policy, please contact us at
[email protected].

 

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit.

Cookies may be set by the website you are visiting (“first-party cookies”) or by third-party services used by the website (“third-party cookies”).

Technologies such as tracking pixels, tags, and local storage may also be used for similar purposes. For simplicity, these technologies are referred to collectively as “cookies” in this policy.

 

3. Types of Cookies We Use

 

Strictly Necessary Cookies

These cookies are essential for the operation of our website and booking platform. They cannot normally be disabled because the website would not function properly without them.

They may be used to:

• enable core website functionality
• support the booking and reservation process
• remember information entered into forms
• maintain login sessions and account access
• support security and fraud prevention

These cookies do not normally require consent.

 

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website so we can improve usability, performance and the booking experience.

Information collected may include:

• pages visited
• time spent on the website
• navigation paths
• referring websites
• general geographic region

We may use services such as Google Analytics to measure website traffic and visitor behaviour. These cookies help us understand which pages are most useful to visitors and how users interact with our booking platform.

Analytics cookies are only placed where you consent, where required by law.

 

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced features and a more personalised experience.

Examples include:

• remembering preferences or settings
• remembering region or language selection
• supporting certain booking search functions

 

Advertising and Marketing Cookies

These cookies help us measure the effectiveness of our marketing campaigns and allow advertising platforms to show relevant advertisements to people who have previously visited our website.

Where enabled and consented to, these cookies may be used to support remarketing and advertising on platforms such as:

• Google Ads
• Meta platforms (including Facebook and Instagram)

These technologies may use cookies or tracking pixels to record when a visitor views pages, performs certain actions (such as submitting an enquiry or viewing accommodation pages), or returns to the site.

This information may be used to:

• measure the performance of advertising campaigns
• improve marketing relevance
• show relevant advertisements on other websites or social media platforms
• limit the number of times you see a particular advertisement

These cookies are only placed where you provide consent through our cookie banner or consent management tool.

 

4. Remarketing and Advertising Platforms

We may use advertising platforms that place cookies or tracking technologies to measure conversions and support remarketing campaigns.

These may include:

• Google Ads – conversion tracking and remarketing
• Google remarketing tags
• Meta Pixel (Facebook Pixel) for advertising measurement and remarketing on Meta platforms

These platforms may collect information about your visit to our website and combine it with information from other websites in order to display advertising relevant to your interests.

You can control whether these cookies are used by adjusting your cookie preferences.

 

5. Third-Party Services That May Use Cookies

Our website and booking platform may use third-party services that set cookies in order to operate certain features.

Examples may include:

• Google Analytics – website analytics
• Google Ads – advertising measurement and remarketing
• Meta Pixel – social media advertising measurement and remarketing
• RoomBoss or related booking platform technology used to manage reservations and availability
• Flywire or other payment providers used to process payments
• Reviews.io or similar review platforms used to collect customer feedback
• email marketing providers used to measure newsletter engagement

These providers may process data according to their own privacy policies.

 

6. How Long Cookies Are Stored

Cookies may remain on your device for different periods depending on their purpose.

• Session cookies – deleted when you close your browser
• Persistent cookies – remain until they expire or are deleted manually

Some analytics or advertising cookies may remain for up to 24 months unless removed earlier.

 

7. Managing Your Cookie Preferences

When you first visit our website, you may be presented with a cookie banner allowing you to accept or manage non-essential cookies.

You may change your preferences at any time using the cookie management settings available on our website or through your browser settings.

Most browsers allow you to:

• view cookies stored on your device
• delete cookies
• block cookies entirely
• block cookies from specific websites

Please note that blocking certain cookies may affect the functionality of parts of the website, including booking features.

 

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or the services we use.

The latest version will always be available on this page.

 

9. Contact

If you have any questions about this Cookie Policy or our use of cookies, please contact:

[email protected]